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Imagine what it would be like if your marketing was consistently bringing you exact replicas of your most profitable and enjoyable clients...
You don't realize it yet, but in a few minutes I'm going to share with you a wickedly effective process for measuring your prospects before you ever ... Views: 1605
This article explores three sources of cost-reducing help that most businesses ignore: strangers, volunteers, and unemployed people. Think of the unifying themes for this lesson as helping to overcome the unattractiveness and tradition stalls. Let's begin by considering what strangers can do to ... Views: 1603
Are you tone-deaf in your place of work? Do you miss cues when people make a snide remark? Or, are you dismissive, insensitive, or judgmental in tone with your verbal comments that would seem benign on paper but have real bite when said? Do you say things to people in a tone that would make them ... Views: 1601
In leadership one principle stands above all: You need your people more than they need you. Another way of saying this is that you get paid for what your people do, not for what you do.
If you only internalize one lesson about leadership, make this the one. A basic understanding that you ... Views: 1601
I love it when an opportunity presents itself to listen in on a “normal” interview. Arriving early for an appointment at a Starbuck’s in the Denver area, I was enjoying an amazing cup of black tea as the store manager began interviewing for a potential staff member. As effective interviewing is ... Views: 1599
In good and bad employment times, it seems certain people can locate, attract, and select the best. Whether they’re looking for a new CEO, to fill a line position, or searching out the best childcare worker, some employers seems to get the right results. Why is that? Are they just plain lucky? I ... Views: 1599
The idea of working for a promotion can sometimes seem daunting; it often involves committing to long hours at work and competing with colleagues to land the big job.
But there is another way that involves fewer hours, a little more thinking time and a much greater chance of success.
6 ... Views: 1599
A couple of weeks ago, I raised the question about giving rewards for making mistakes. Some people thought I had gone mad. Too much exposure perhaps, to the dog days of summer.
And – remember the invitation I issued at the beginning of the month? The invitation to share your mistakes ... Views: 1599
Recently, while providing a corporate training for the top sales agents in a large pharmaceutical company, I asked the following question:
“Have you ever been speaking, and you look out into your audience and see ‘screen saver eyes’? You know – that glassy-eyed look that let's you know ... Views: 1598
Conducting a market research is one of the best ways in determining what people need, want or consider and how they behave according to you or your competitors’ marketing efforts. Some people may have been misled by its true meaning because of a slightly similar term businessmen also use – ... Views: 1598
Being an entrepreneur is an amazing journey. At some point in this journey, you’re going to need a team. Your industry, size of business and future goals will determine what kind of key players you need on your team.
Now when I say team, I don’t mean a dozen full-time staff members or ... Views: 1597
All kinds of things can stand between us and the accomplishment of our goals.
We have little control - actually no control - over these obstacles. All we can control is how we deal with them.
Here’s a story (I was told it’s true) about a creative approach to dealing with an obstacle - an ... Views: 1597
Marielena Sabatier is the CEO and founder of Inspiring Potential www.inspiring-potential.com, a UK company that helps people achieve their full potential in the workplace through executive coaching and leadership and development training.
According to a report in 2008 from the Chartered ... Views: 1597
There aren’t many people who could say their opponents shed a tear at their funeral; however, that is reportedly what happened at the services for the late Edward Kennedy.
As with most current events, I found myself curious for the lesson(s) behind the story.
While researching Kennedy’s ... Views: 1596
Malcontents...every company has them and they are costly to have around. In spite of this, many companies are reluctant to get rid of their troublesome employees. Some malcontents manage to create the perception of having value because they are long time employees and know many important things. ... Views: 1595
Don’t Assume It’s About Money
Keeping employees engaged is important in this economy, but I believe employee engagement matters, regardless of the economy. Most companies are not changing the way they hire or engage current employees, although they should. Most want to, but don’t think they ... Views: 1595
Everything is changing so fast! I hear this comment almost daily. And the reality of it is, -- it's true!
The changes that we are experiencing today are significantly more than the changes that our forefathers had to embrace. The world is moving at an extremely fast-pace. And the ... Views: 1595
Each individual's perceptions of what's happening and why are unique. Never assume that others share your perspective unless you tell them what your perceptions are. This article contains seven rules for better communications and increased mutual understanding.
It's natural to assume that ... Views: 1595
Each individual's perceptions of what's happening and why are unique. Never assume that others share your perspective unless you tell them what your perceptions are. This article contains seven rules for better communications and increased mutual understanding.
It's natural to assume that ... Views: 1595
Writing a really good report can be important to our career, and because of this, it is something we should take very seriously. After all, a written report is a permanent record. It is a record not only of our writing skills, but also of our clarity of thought, our ability to analyse evidence, ... Views: 1594
The Most Difficult Thing About Managing Others Is…
By
Bill Cottringer
“Mis-management of others is usually a symptom of mismanaging yourself.” ~An older, wiser, unnamed manager of sorts.
Managing others in today’s work environment is no simple or easy task for the weak-minded. It ... Views: 1593
More than anything else, the recent economic crises has left many industries crippled. Hospitality is no exception. With companies tightening their purses, corporate travel has suffered a major reduction. The scenario on leisure travel is worst since the spendable surplus income with individuals ... Views: 1592
In my presentation skills training programs, people often ask me, "Should I start my presentation with a joke?" My immediate response is "No!"
Now I'm a fan of humor as much as anyone – and in fact, probably more than most people, since I've been performing onstage with an improv comedy ... Views: 1589
Some of you know that I am a born and bred Dutchman. The Dutch are known for many things, good and bad. Together with the Scots, we seem to have the “reputation” of being stingy, penny pinchers and hagglers.
There is truth in that, I must say, but that’s not the point. A fact is, that ... Views: 1589
Since its introduction in the 1990's, 6-Sigma has become the buzzword in both the manufacturing and service industries. The various methodologies used in 6-Sigma are based on a disciplined and data driven approach that help in eliminating defects and achieving near perfection by restricting the ... Views: 1588
Spreading responsibility across all employees in the facility relieves stress in individual staff members.
Stress of all kinds pummels those who work in long term care. Facilities are expected to deal with major reimbursement changes, staffing concerns, regulatory compliance changes, consumer ... Views: 1588
In business, the basic idea is to lower costs, without sacrificing quality, and to keep doing so.
To achieve that goal, you must have a very good, clear understanding of costs. That starts by understanding the nature of the three types of costs. Strictly speaking, there are two types, fixed ... Views: 1587
Even in today’s shaky job market when an increasing number of employees are reluctant to take their vacation days, requesting time off is still very much a common practice for businesses of any size.
Of course, it’s hard to imagine employees just not showing up to work without any notice ... Views: 1586
We now know that building Customer Loyalty is key to success in any organization. The philosophy was first articulated by Fredreich Reicheld – who studied the relationship between three factors - customer satisfaction, customer loyalty and profits. (Bain & Company) He stated several facts that ... Views: 1585
For the last 25 years, I have been a Manager and one thing as a manager you must master is: Getting Things Done. Even more important getting things done through others, i.e. staff members.
As a manager you have to be there for your staff. You have to be available, supportive; advising, ... Views: 1585
Time management is essential for success in any profession; however, for Human Resource (HR) people it is a matter of survival. And this is also true for those who have chosen to stay at home or pursue starting their own business. Managing your time can actually give you more time.
For one, ... Views: 1585
Do you have enough time to do all the things that you really should be doing today? Or, like most people, do you find yourself labouring under a mountain of “to dos”, never getting through it and then find that you simply haven’t done some of the things that you really wanted to or should have ... Views: 1585
INTRODUCTION
Management is a coveted profession both in style and status. Management professionals and graduates are expected to be at par with established standards in their professional lives. There is also a lot of pressure on them to perform regularly and provide some expected quality ... Views: 1580
“You cannot expect to achieve new goals or move beyond your present circumstances unless you change.” ~ Les Brown
I’m probably not the first person who is going to break this astounding news to you, but I do want to make sure all you savvy business people are aware of the shift in business ... Views: 1576
Change happens. And while we can't control much of the world changing around us, we can control how we respond. We can choose to anticipate and embrace changes, or resist them. Resisting change is like trying to push water upstream. Generally we're quick to point to others who resist change. ... Views: 1575
We live in an interesting world, would you agree?
Companies it seems, are rising and falling faster than ever before. Technology, globalization and the speed of communication has totally changed the workplace environment.
Yet even in these fickle times, some companies and brands endure. More ... Views: 1574
Making an outdoor advertising campaign a success entails a considerable amount of planning and devising an effective strategy. It is extremely imperative to follow every stage of the process in order to create beneficial outdoor advertising to meet your business objectives.
1. Analysis - ... Views: 1574
As a manager why wouldn’t you want to build a strong team that connects and functions as the backbone of your company? It makes your life easier. The challenge is to not get so irritated by the one troublesome vertebra that won’t stay in alignment and pinches the rest of your team. He or she ... Views: 1574
HOW TO KEEP GREAT STAFF
Make them Feel Special
The secret to employee retention is not to try and reinvent the wheel, but emulate the practices used by organizations that have been very successful at keeping their staff. Two such organizations are Marriot Hotels and Southwest ... Views: 1573
The country of Bhutan thinks differently. This country values happiness over productivity, as evidenced by their measurement of the Gross Domesic Happiness index. Recently, the Prime Minister of Bhutan, Jigme Thinley, pointed to the cause of the current economic crisis. His answer: "Greed, ... Views: 1572
Engaged leadership requires a high degree of self-awareness. Leaders who learn that the way they are being impacts every single interaction, conversation and relationship are ahead of the game. It may sound obvious, but it is the first step towards truly engaged leadership.
Being
The first ... Views: 1571
In this article, we look at how simplifying management to develop the minimum business model reduces costs for an enterprise and its stakeholders. Consider Plentyoffish dot com and its founder, Markus Frind.
To wit, Markus Frind was determined to create a business that could be simply, ... Views: 1569
I was inspired to write this article after reading an essay arguing for becoming a salesperson, rather than a CEO ... claiming that a salesperson's hours are shorter, the stress is less, and moment-to-moment tasks are more enjoyable. That didn't make sense to me. While I certainly know some ... Views: 1568
Even the best new concept or existing plan will fail if executed poorly. The Management Team section of the business plan must prove to the investor why the key company personnel are "eminently qualified" to execute on the business model.
The Management Team section should include biographies ... Views: 1565
This week I had an opportunity to reflect about gratitude, both for my clients and for myself. It was not an exceptional week, except for one thing; every single client took the time to acknowledge the positive impact our coaching work was having on them, professionally and personally. I ... Views: 1564
Are you the person that goes through life just taking and getting what you get? Or do you want to be the person that embraces what they have worked for knowing what you get is a direct result of the actions you took?
According to the World Future Society the essence of leadership is the ability ... Views: 1564
By: Renée Cormier
The road to developing extraordinary customer experiences shouldn’t be riddled with pot holes, but it often is. Managers want to know how to get their people to care enough to go the extra mile while customers are fed a line of excuses that would choke a bull. “We’re so ... Views: 1564
FOR IMMEDIATE RELEASE
Media Contact: Ann E. Zaslow-Rethaber
(888) 866-7276
www.iscjobs.com
Recruiter shares how salespeople can succeed in new economy
“The economy has changed and companies need to hire salespeople who can succeed in today’s marketplace,” says Ann E. Zaslow-Rethaber ... Views: 1562
Corporate Wellness Hits an All Time High by Deborah Williamson Puriti.org
As work becomes more deskbound the dreadful trend towards the global workforce becoming fatter, sicker and less productive due to chronic health conditions such as heart disease, fatigue and diabetes are ... Views: 1561
To make sure that you've got the best strategic plan laid out would be to hire the services of a strategic planning consultant. Although you already have a plan running, it might have come up not working because it's out dated, it's unclear or it's too complicated. Or it might just be simply ... Views: 1561
As busy entrepreneurs we juggle a lot of balls. Client requests, team member demands, family demands…the list goes on and on and on.
When you have so many balls in the air, eventually you’re going to drop one. It happened to me today. I received an email from a client asking me if I sent a ... Views: 1561