If you make a perfect presentation, one that clearly explains the benefits and resolves all the doubts that a qualified prospect might have, the sale will often close all by itself, like a ripe apple dropping out of a tree into your hand.
If you make a perfect presentation, one that clearly explains the benefits and resolves all the doubts that a qualified prospect might have, the sale will often close all by itself, like a ripe apple dropping out of a tree into your hand. You will conclude your presentation, check to be sure that the prospect has fully understood the benefits and value to him of the offér and the prospect will say something like, "It sounds good to me, how do I get it? Will you take a check?"
Don’t Count on Miracles
When you are dealing with a prospect who knows exactly what he wants and you structure your presentation so that you demonstrate to him that your product fills his needs perfectly, he can make a buying decision and invite you to wrap up the sale. But this kind of result in selling is similar to a miracle: it’s not that miracles don’t happen, it’s just that you can’t depend on them.
Be Prepared in Every Situation
You must go into every sales situation prepared for the likelihood that your prospect will have questions unanswered, concerns unresolved and objections to be overcome. Simultaneously, you must know a variety of ways to ask for the order at different points in the sales process, and you must be capable of recognizing which closing technique is most appropriate at any given time.
Like a master craftsman, you need a variety of tools with which to do excellent work. The best salespeople are invariably those who are the most skilled in the fine points of bringing the sales conversation to a positive conclusion.
Build the Relationship First
Your first job in the sales conversation, and throughout all of your interactions with the customer, is to build and maintain a relationship. It is to come across in a friendly way, to be warm, supportive, knowledgeable and completely focused on helping the customer to solve a problem or achieve a goal with your product or service.
Be Positive, Polite, and Persuasive
Because of the importance of trust in modern selling, you are never pushy, obnoxious or overly aggressive. You never do or say anything that can be construed as manipulative. You never attempt to influence your prospect to act contrary to his best interests. Your job is to thoroughly understand his situation and to give good recommendations that enable him to make the right buying decision.
Action Exercises
Here are two things that you can do immediately to put these ideas into action.
First, be prepared to close the sale quickly and smoothly, and get out, when it is clear the customer is ready to buy. This is your job. Don’t hesitate.
Second, be sure that you keep your eyes on the quality of the relationship throughout. Avoid using pressure or manipulation so you can always come back again later.
21 Great Ways to Become a Sales Superstar
Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations.
Brian's goal is to help you achieve your personal and business goals faster and easier than you ever imagined.
Brian Tracy has consulted for more than 1,000 companies and addressed more than 4,000,000 people in 4,000 talks and seminars throughout the US, Canada and 40 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year.
He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 45 books that have been translated into dozens of languages.
You can learn more about Brian by reading his blog or visiting his website.