Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Recently Harvard Business Publishing reported “The 10 Most Common Leadership Shortcomings”. Below are 5 of the 10 shortcomings you can avoid instantly by improving your communication skills. Your leadership abilities (and your job) could depend on how effective you are at motivating and ... Views: 3894
Building a solid foundation for the development of good communication skills involves learning how to listen effectively. There are several elements of effective listening. These elements include attention, reflection, ability to tolerate tension, and ability to challenge the assumptions that ... Views: 3893
Suggestibility is a term that can be used to describe how much you are influenced by something or someone. However, another explanation was developed by psychotherapist and hypnosis expert, John Kappas, PhD, who believed your suggestibility is also about how you receive and process information ... Views: 3892
The phone rings and suddenly you are confronted with leaving a message on someone’s voicemail. Panic ensues and you become tongue-tied or speechless. My first question would be to ask you what is your fear? Had someone indeed answered the phone, would you have been prepared to address that ... Views: 3891
Think of someone that you are uncomfortable talking to.
•Why is it so difficult to talk to this person?
•Do you feel defensive?
•Do they feel listened to?
•Do you avoid this person?
These are signs that the relationship is lacking trust and respect.
One way to help you have successful, ... Views: 3891
Your project go-live date has changed – now what? Regardless of the reasons for the change (and let's face it, "the date has changed" usually is interpreted as "the date has slipped"), there are six steps you should take when communicating a change in your project's go-live date:
1. Consider ... Views: 3891
Are you a finisher? Do you love the feel of completing a task and checking it off your list? Goal completion is a strong human motivator. Yet, writing significant goals that have a positive impact on the work environment can be tough. Here's a framework to consider the next time you begin to ... Views: 3889
WIN THE “YEAH BUT” GAME in 5 Easy Steps
You know the game, don’t you? Someone invites you to helpthem solve a big problem and every great suggestion you makeis met with, “Yeah, but that won’t work because….” Frustratedand defeated, you finally give up.
Next time someone tells you about a ... Views: 3861
I have discovered a new formula for my speeches and articles. It is a simple, realistic and neat recipe. It does not require me to change my main points. I still apply everything I learned in Toastmasters. The difference – I get attentive listeners who “buy-in” to my message. It will work for ... Views: 3855
Can you define a "paradox" to an average 12-year-old? Try saying your definition out loud, and compare it to this: "A *paradox* is something that inherently negates itself." Paradoxes exist because many things in the world have different levels of meaning, depending on the context. A simple ... Views: 3852
A friend of mine works for a fortune 500 company. He describes his team meetings as “death by powerpoint.” He laments the lack of energy in the meetings and the waste of thousands of dollars in lost productivity. Are you looking for a way to put energy in to your meetings? Here are five ... Views: 3851
Ever notice how much of your work involves dealing with people? Have you noticed, too, that they don’t necessarily follow the script you have written for them? And, when they don’t, it can be fun, interesting, disappointing, frustrating and even downright painful depending on the situation.
... Views: 3845
Spiritual workshop flyers can be an effective way to market and fill your events if the following are true...
• You use flyers in combination with other marketing materials and strategies.
• You display them in a place that has good foot traffic (provided that those feet are attached to ... Views: 3838
By now you are well aware that effective communication with yourself truly changes your life. You can also affect powerful change in the dynamics of your relationships simply by changing how you communicate with others. Good communication arises out of the way we talk, how we listen to others, ... Views: 3827
Voice power is something many are lacking. Some people can talk all day without a problem but many of us cannot. Do you find your voice getting weaker as the day progresses? Do you sometimes lose your voice by the end of the day and you are not sick? If so, then you should consider voice ... Views: 3820
We all have one – a voice that has resonance and depth. It sounds more mature but not old. It is ageless. In fact, it will continue to improve as you age. Unfortunately, 99% of the population is unaware that they have a better voice inside; and, that same percentage is unaware that their ... Views: 3819
Improving your social life is one of the best moves you can make. The more effective you are at making friends and building relationships, the more fulfilled you will be.
Today’s world offers us many opportunities to meet new people and make friends. You simply need to discover the best ones ... Views: 3807
You are probably not comfortable hearing your voice on your voicemail or your answering machine and yet you may not realize that if you hear your voice that way, so does everyone else. Because the manner in which you hear yourself is vastly different than what the recording equipment is telling ... Views: 3801
Or Not?
A client told me recently that her relationship with her husband was saved by two simple words that I suggested she would use on a regular basis. Some people are natural mismatchers, whilst others have mismatching behaviour at times. What is mismatching? Mismatching is when you are ... Views: 3799
Adrenaline – your body’s way of helping you when you need to do something special.
Such as give a presentation, or go on a job interview. Yet most of us find it to be our worst enemy. Because we don’t understand what happens to us when we become nervous. If you can pre-empt the effect adrenaline ... Views: 3798
If you want to know how to make small talk with strangers, then you've come to the right place. In this article, I'll teach you easy ways to strike up great conversation with just about anybody, whether you're super shy or bursting with confidence. Read on to find out how to make small talk with ... Views: 3795
Every business has different need/s for their employees and therefore each corporate training course must be based on the specific need and functions of the organization. However, if you are putting together a corporate training program for your organization, here are some important components ... Views: 3792
People spend good amount of time and money to learn spoken English online or through traditional English teaching resources. Many of them fail to understand that written English is what is required to excel in career and professional front.
Even illiterate people in English-speaking countries ... Views: 3792
If you are a manager, strong workplace relationships built on good communication will help you achieve success. Here are three practical steps you can take to make you a better communicator at work.
We all know people who seem to be natural communicators at work. They communicate confidently ... Views: 3764
Douglas Stone, Bruce Patton, Sheila Heen, and Roger Fisher, authored a nice book called "Difficult Conversations: How to Discuss what Matters Most". In it are important principles and checklists of difficult conversations to help you solve tough moments in the workplace with employees and other ... Views: 3751
“Seek first to understand, then to be understood.”
Active listening is the ability to capture and understand the messages that others are communicating whether these messages are transmitted verbally or nonverbally, clearly or vaguely. It is not simply the ability to repeat the other person's ... Views: 3738
"Pins and needles, needles and pins; it's a happy man that grins." These classic words were made famous by Jackie Gleason in his role as Ralph Kramden in the 1950s TV sitcom, The Honeymooners. So why in the world was America's favorite bus driver so intent on repeating this phrase whenever he ... Views: 3734
Successful people can be hard to talk to. Nevertheless, it's particularly important to know how to talk to successful people, because the value these people can have in your life is much bigger than the value of your average Joe. And you can learn this.
Most individuals are intimidated by ... Views: 3731
Organising a press conference
• Choosing a date
• Try to obtain as much information as possible about internal deadlines of the media you are targeting, and schedule your press conference accordingly
• Try to avoid a date parallel to other events that are likely to attract considerable ... Views: 3727
Unfortunately, I hear it often from clients and random conversations with friends and other people that they want to consider a person to be clueless or even stupid because that person did not understand them hinting about an issue. Many people do hint and actually think that people that they ... Views: 3712
"My husband never lets me explain anything to him. It's so frustrating! He makes these statements that are blaming and attacking and then he won't listen to me when I'm trying to explain.""Why do you want to explain?""I NEED to explain because he is not seeing things ... Views: 3711
Many people believe the reason their memory is poor is due to getting older. Age has little to do with the reason these wonderful people forget. The reason people are becoming forgetful is because that is exactly what they are training their brain to do.
There is a common expression in many ... Views: 3703
Good conversation starters put people at ease immediately. That is how all good conversations start - when people feel comfortable and relaxed. To start a conversation like that is a skill - and you can learn it.
Starting a conversation is often the most difficult part of all. Once you are over ... Views: 3702
Every person you encounter will always have that One Big Thing that keeps them from doing whatever it is that you are trying to persuade them to. You know it is there, but you are never quite sure what it is. You know that it stands in the way of your desired result. If you only knew what it ... Views: 3684
No matter how brilliant and invaluable your idea, it is worthless unless you can share it with others. For this reason, effective communication is crucial at every level of an organization. However, the ability to communicate effectively does not come easily to many people, and it is a skill ... Views: 3680
Assertive communication styles help you clearly and directly state your opinions without violating those of others. They allow you to demand respect without being disrespectful.
In contrast to assertive communication styles, aggressive communication violates others' boundaries. It blames, ... Views: 3674
Trust is the fuel that propels teams and organizations to high-levels of success. Yet, organizational leaders today unknowingly do almost everything in their power to sabotage trust.
The primary way in which trust in organizations is sabotaged is by a leader’s communication style. One ... Views: 3660
You've heard the expression "Just believe it and it will come." When we believe that we can "have it," that means we have no doubt in receiving it. The challenge, however, is removing the doubt that is stopping us from believing.
When you remove the doubt, you are now Allowing -- Allowing it ... Views: 3659
Ever notice how comfortable you feel with certain people? You can say and do what you want, and communication flows smoothly.
Then, there are those OTHER people. The ones whose footsteps in the hallway make the hair on the back of your neck bristle as you put on your armor for the battle that ... Views: 3657
The first part of connecting with the audience is to do the proper research for the event. And by that I mean, you have to do your homework.
You have to consult with the client and event planner and truly understand the reason your presentation has been arranged-- and why they chose ... Views: 3656
What should I do with my hands when I'm presenting?" is a common question that I hear when I'm teaching public speaking. Your hands form an important part of your non-verbal communication, or body language, and can help you convey confidence and communicate more effectively to your audience. ... Views: 3655
The Development of Communication Skills
Communication is nothing more than getting people to understand what’s on your mind or understanding exactly what they are thinking. The successful communicator is also able to get people to follow because they understand how to motivate people to do ... Views: 3648
Disciplining employees can be time consuming, difficult, and challenging. However, if you want the disciplinary action process to go as smoothly as possible, it is important to develop clear policies and procedures that will result in a strong disciplinary action program. By having a solid ... Views: 3635
How many times have you've heard someone say (not yourself, of course), "I'm angry"? When people identify themselves with an emotional response, this is not only ludicrous, inaccurate, and stupid; it's also extremely crappy hypnosis. When they do that, the deletions are there other than ... Views: 3633
Some of the most embarrassing things to have happen in a conversation, even while making simple small talk, is to latch onto people you know or to stumble into a topic that you are not well-versed in, winging it as you sink faster into the quicksand of poor first impressions. We've all had these ... Views: 3633
There were horns blaring, tires screeching, and fingers waving in the air from several drivers I could see. From the expressions on their faces, I don’t think the middle-finger wave was to say, “You’re number one!” Luckily no one was physically hurt. But I’m guessing there was stress, anger, ... Views: 3629
The Grand Canyon.
The Northern Lights.
The Opening Ceremonies of the 2008 Beijing Olympics.
The miracle of birth.
Any miracle, really.
These are things that are “awesome.” That is to say, they inspire awe.
“Awe,” according to my little American Heritage Dictionary that I’ve had since ... Views: 3626
There is no doubt that communications is the most influencing aspect in our lives. Via good communications, we achieve peace, we have good families and we achieve success at work. On the contrary, few words in bad communications lead to war, unstable families and failing business.
The ... Views: 3626
It is Saturday morning and I just received a phone call on my business line from a man who was doing a survey. The person he wanted to speak to had to be male and had to be over 21. [Thankfully, I was able to respond politely that I did not ‘fit the bill’ and proceeded to quickly end the call. ... Views: 3622
What’s the real secret to body language that will appeal to crazy-busy customers? How can you show your frazzled client that meeting with you is the very best use of their time? These 7-secrets reveal exactly what to do.
While searching for a master plan for gestures, movement and body ... Views: 3622